Privacy Policy

1. Introduction

This Privacy Policy (hereinafter "the Policy") is issued by PS777 (hereinafter "PS777", "we", "us" or "our") and governs the collection, use, storage, disclosure and protection of personal data obtained from users (hereinafter "User", "you" or "your") of the PS777 platform available at ps777.cam and all associated subdomains, mobile interfaces and related services (collectively, the "Platform").

PS777 is an English-language online gaming information and betting platform designed for use by Pakistani users. We take the privacy and security of your personal data seriously and are committed to handling it in a transparent, fair and lawful manner consistent with applicable data protection law.

By accessing or registering on the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you must cease using the Platform.

2. Definitions

For the purposes of this Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, national identity number, financial information and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, disclosure, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this case, PS777.
• "Data Processor" means any third party that processes Personal Data on behalf of and under the instructions of PS777.
• "Consent" means a freely given, specific, informed and unambiguous indication of agreement to the processing of Personal Data for a stated purpose.
• "KYC" means Know Your Customer — the identity verification process required for account activation and transaction processing.
• "Cookie" means a small text file stored on a User's device by the Platform to enable functionality, remember preferences and support analytics.
• "CNIC" means Computerised National Identity Card — the standard government-issued identity document for Pakistani nationals.

3. Data Controller Information

PS777 acts as the Data Controller in respect of Personal Data collected through the Platform. For all data-related enquiries, requests or complaints, the data controller can be contacted at:

4. Personal Data We Collect

4.1 Registration & Account Data

When you register on the Platform, we collect the following information:

• Full legal name
• Email address
• Date of birth
• Residential address (including city — for example, Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar)
• Username and hashed password
• Phone number (where provided)

4.2 Identity Verification (KYC) Data

To comply with anti-money-laundering and age-verification obligations, we collect:

• Copies of government-issued identity documents (CNIC, passport or equivalent)
• Proof-of-address documentation dated within 90 days
• Payment method verification documents where required
• Selfie or liveness verification images (where biometric KYC is used)

4.3 Transaction & Financial Data

We record all financial activity associated with your Account, including:

• Deposit amounts, dates and payment method references (e.g., bank transfer, mobile money)
• Withdrawal requests, amounts and processing status
• Bonus credits, wagering activity and balance history
• PKR transaction records and any currency-conversion data

4.4 Technical & Device Data

When you access the Platform, we automatically collect:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Session start/end times and duration
• Pages visited, features used and click-path data
• Cookie identifiers and similar tracking technologies

4.5 Communications Data

We retain records of communications between you and PS777, including:

• Live chat transcripts
• Email correspondence
• Support ticket content and resolution notes
• Responsible gambling tool requests and self-exclusion records

5. Lawful Basis for Processing

PS777 processes Personal Data on the following lawful bases:

6. How We Use Your Data

6.1 Account Operations

Your registration and account data is used to create and maintain your PS777 Account, verify your identity and age, process deposits and withdrawals, and provide you with access to the Platform's full feature set. Without this data, we cannot operate the contractual relationship between you and PS777.

6.2 Responsible Gambling Compliance

PS777 uses transaction history, session data and account behaviour to identify patterns that may indicate problem gambling — including rapid loss escalation, extended uninterrupted sessions or requests to reverse self-exclusion decisions. This processing is performed in the interest of user welfare and regulatory compliance. Users identified as at-risk may receive responsible gambling communications or have account restrictions applied.

6.3 Fraud Prevention & AML

PS777 processes Personal Data to detect and prevent fraud, bonus abuse, money laundering and unauthorised account access. This includes cross-referencing account data against device fingerprints, IP addresses and transactional patterns. Where fraud or financial crime is suspected, data may be shared with relevant law enforcement authorities as required by applicable law.

6.4 Platform Analytics

Aggregated and anonymised usage data is used to understand how users navigate the Platform, identify technical issues and prioritise improvements. Where analytics involve Personal Data (such as IP-based session analysis), this is handled under our legitimate-interests basis and subject to appropriate safeguards.

7. Data Sharing & Third Parties

PS777 does not sell, rent or trade your Personal Data to any third party for commercial gain. We share data only in the following limited circumstances:

• Payment Processors: To process deposits and withdrawals, we share transaction-relevant data with payment service providers. References to familiar Pakistani payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are provided as context only — PS777 shares only the minimum data required for transaction processing and does not represent that these providers support or endorse gambling transactions.
• KYC & Identity Verification Providers: Identity documents and verification data are processed by third-party KYC providers operating under confidentiality agreements and applicable data protection standards.
• Hosting & Infrastructure Providers: Platform data is stored and processed on secure cloud infrastructure. Providers are contractually bound to process data only as directed by PS777.
• Responsible Gambling Partners: Where a User requests referral to external responsible gambling support, contact-level information may be shared with the relevant organisation with the User's explicit consent.
• Legal & Regulatory Authorities: PS777 will disclose Personal Data to law enforcement, regulatory authorities or courts where required to do so by applicable law or valid legal process. PS777 will notify affected users of such disclosure to the extent permitted by law.
• Business Transfers: In the event of a merger, acquisition or sale of substantially all assets, Personal Data may be transferred to the successor entity subject to equivalent privacy protections and User notification.

8. Data Retention

PS777 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as general guidelines:

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised in accordance with PS777's data-disposal procedures.

9. Data Security

PS777 implements technical and organisational security measures designed to protect Personal Data against unauthorised access, accidental loss, alteration or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform
• Hashed and salted password storage — PS777 does not store plain-text passwords
• Access controls limiting Platform data access to authorised personnel on a need-to-know basis
• Regular security assessments and penetration testing of Platform infrastructure
• Encrypted storage of KYC documents and sensitive identity data
• Two-factor authentication (2FA) availability for User accounts

Notwithstanding these measures, no internet-based service can guarantee absolute security. In the event of a data breach affecting your Personal Data, PS777 will notify affected users and, where required by applicable law, the relevant supervisory authority, within the timeframe prescribed by that law.

10. Cookies & Tracking Technologies

10.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences and collect usage statistics.

10.2 Types of Cookies We Use

10.3 Managing Cookies

You can control and delete cookies through your browser's settings. Disabling certain cookies may affect the functionality of the Platform — for example, disabling session cookies will prevent you from remaining logged in. Refer to your browser's help documentation for instructions on managing cookie preferences.

11. International Data Transfers

PS777 and its Data Processors may store and process Personal Data in countries outside of Pakistan. Where Personal Data is transferred to a jurisdiction that does not provide an equivalent level of data protection to that applicable in the User's home country, PS777 will implement appropriate safeguards, such as standard contractual clauses or equivalent transfer mechanisms recognised under applicable data protection law.

Users in Pakistan should be aware that data transferred internationally may be subject to the laws of the destination country, which may differ from Pakistani law. PS777 takes reasonable steps to ensure that any cross-border data transfer is conducted responsibly and with appropriate contractual protections in place.

12. Your Data Rights

Subject to applicable law, you have the following rights in respect of your Personal Data held by PS777. To exercise any of these rights, contact us at [email protected] (plain text — not a clickable link). We aim to respond within 30 calendar days of receiving a verifiable request.

• Right of Access: You may request a copy of the Personal Data PS777 holds about you, along with information about how it is processed.
• Right to Rectification: If any Personal Data we hold is inaccurate or incomplete, you have the right to request correction.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data. This right is subject to exemptions where retention is required by law — for example, KYC records and financial transaction data must be retained for regulatory compliance periods regardless of an erasure request.
• Right to Restrict Processing: You may request that PS777 restricts the processing of your Personal Data in certain circumstances, such as where you contest its accuracy or object to processing based on legitimate interests.
• Right to Data Portability: Where processing is based on consent or contract and conducted by automated means, you may request a machine-readable copy of your Personal Data for transfer to another service provider.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal.

13. Minors & Children's Privacy

The Platform is strictly intended for adults aged 18 or over — or the higher minimum age required by the applicable operator or licence jurisdiction. PS777 does not knowingly collect Personal Data from persons under this age. If we become aware that Personal Data has been collected from a minor, we will delete it promptly and close the associated Account.

If you are a parent or guardian and believe that a minor in your care has registered on or submitted Personal Data to the Platform, please contact us immediately at [email protected] (plain text address). We will take prompt action to investigate and resolve the matter.

14. Marketing Communications

With your consent at the time of registration, PS777 may send you promotional communications about Platform offers, new games, sports betting markets and responsible gambling resources. These communications may be sent by email or via on-Platform notification.

You may withdraw your consent to marketing communications at any time by:

• Using the unsubscribe link included in any marketing email;
• Updating your communication preferences in your Account settings; or
• Contacting [email protected] (plain text address) with a clear withdrawal of consent request.

Withdrawal of marketing consent does not affect your ability to receive transactional communications — such as deposit confirmations, withdrawal notifications and security alerts — which are sent as part of the account service.

PS777 does not use SMS marketing or telephone cold-calling. Marketing is limited to email and on-Platform channels only.

15. Amendments to This Policy

PS777 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform features. Material changes will be communicated to registered Users via their registered email address no fewer than fourteen (14) days before taking effect, except where an immediate change is required by law.

The current version of this Policy — together with the date of last update — is always published on this page. We recommend reviewing this Policy periodically. Continued use of the Platform following the effective date of a revised Policy constitutes acceptance of the revised terms.

16. Contact Us

For any questions, requests or concerns relating to this Privacy Policy or the processing of your Personal Data, please contact the PS777 data team using the details below. All requests will be acknowledged within 5 working days and resolved within 30 calendar days where possible.

For general Platform support, bonus queries or account assistance, visit the FAQ page or contact the support team via live chat. For the full terms governing your use of the Platform, please review the Terms & Conditions.